Upskilling Scotland's Civic Society
Giving strong support and supervision to staff can make a world of difference to how they perform.This one-day course is suitable for managers, team leaders and anyone who has to oversee and motivate others.
We examine key mechanisms that can be applied to any group and which make for effective support and supervision of both individuals and teams. Discover a mix of hard-skills and soft-skills ranging fromdefining your role and their role, establishing expectations
Setting boundaries
Earning respect
Creating a constructive and sharing atmosphere
Giving feedback
Dealing with conflicts and tensions
Underlying causes of poor performance
listening skills
Training Needs Analysis
We also look at giving support and supervision when working from home or blended working.
This course is available for your own organisation.
It can be delivered at your own premisies or in our Bath Street training rooms.
For a no-commitments chat, contact us on training@civicostraining.org or call us on 07415 652 522
Effective Support and Supervision of Staff . .
"Great support & supervision templates that I will adapt and use from now on.”
"Really good advice on how different types of people are motivated"
OUR VENUE
Robertson House, 152 Bath Street, Glasgow G2 4TB
Thursday 4 July 2024
09.30 - 16.30
£158
If you would like to chat with us about a course before booking email us at training@civicostraining.org or call us on 07415 652 522