New to the Workplace-

This course is for anyone who is relatively new to the disciplines of the workplace. We look first at organisations, what they are and what they need to do in order to function, including setting an annual budget, monitoring spend and making performance reviews of staff.

We then look at the interpersonal skills needed to thrive in the workplace, including dressing professionally, communicating professionally, and techniques to project confidence when speaking to others

We then look at some of the core skills required of entry-level staff, including

  •       Telephone and reception skills

  •       Customer care

  •       Emails and written communications

  •       Timekeeping and ways to make best use of your day



Robertson House, 152 Bath Street, Glasgow G2 4TB

If you would like to chat with us about a course before booking email us at or call us on 0141 353 5644

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Public Relations and Communication

Civicos has thirty years experience of public relations and communication work and we are available to help your organisation to polish your  image and get your message across.

Electronic Devices on Table

Web Design and Social Media 

Civicos can help  you to write all of the 'copy' for your new website, and then build the actual site for you.  We'll also help you to maintain your new site, and train your staff in its different functions, if needed. 


We can also advise on the best Social Media platforms for you, and we'll work with you every step of the way to make sure that you get the website you need.

Business Team

Training Needs Analysis

FREE from Civicos:


A Training Needs Analysis report for your organisation

Find out your staff training needs – and save £££s on cost


We will be delighted to perform a FREE, absolutely no-commitment Training Needs Analysis for your organisation.

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  Tel.: 0141 353 5644

156, Robertson House, Bath St,  Glasgow,  G2 4TB

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