Great Customer Service
This day focuses on how best to serve your customers and clients so that they have the best experience of your organisation, and come back for more! We work to develop knowledge of the different types of customers using role play and watching short clips on customer service, and we work through a Communication Skills Audit to identify gaps and provide information on how we can arrive at the best outcome.

£146.00
9.30
"The trainer was very kind and helpful, learned a lot today and and gained new skill and much confidence"
152. Robertson House, Bath Street, Glasgow G2 4TB
If you would like to chat with us about a course before booking email us at training@civicostraining.org or call us on 0141 353 5644