Facilitation Skills-

For any meeting or project to achieve a successful outcome, first-rate facilitation skills are vital. A good facilitator will ensure that all voices are heard, that key messages are understood, and that there is commitment by every person involved. In this one-day course, you will learn to design and manage facilitation processes that you can use time and again to ensure the success of your meetings and projects. We look at the range of skills and tools needed by a great facilitator, including;


  • planning your desired outcomes in advance

  • understanding group dynamics

  • choosing the correct group process – what is best for you?

  • selecting the tools that best help the group progress

  • designing a realistic agenda

  • keeping everyone engaged – and dealing with sceptics

  • getting buy-in and shared responsibility

  • recording outcomes, actions and questions are properly recorded and actioned, and appropriately dealt with afterwards.



“I very enjoyed Brian’s delivery and analysis of situations”


“Very good! Lots of useful tools and tips”

Robertson House, 152 Bath Street, Glasgow G2 4TB

If you would like to chat with us about a course before booking email us at training@civicostraining.org or call us on 0141 353 5644

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Public Relations and Communication

Civicos has thirty years experience of public relations and communication work and we are available to help your organisation to polish your  image and get your message across.

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Web Design and Social Media 

Civicos can help  you to write all of the 'copy' for your new website, and then build the actual site for you.  We'll also help you to maintain your new site, and train your staff in its different functions, if needed. 


We can also advise on the best Social Media platforms for you, and we'll work with you every step of the way to make sure that you get the website you need.

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Training Needs Analysis

FREE from Civicos:


A Training Needs Analysis report for your organisation

Find out your staff training needs – and save £££s on cost


We will be delighted to perform a FREE, absolutely no-commitment Training Needs Analysis for your organisation.

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  Tel.: 0141 353 5644

156, Robertson House, Bath St,  Glasgow,  G2 4TB

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