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Upskilling Scotland's Civic Society
Giving strong support and supervision to staff can make a world of difference to how they perform.This one-day course is suitable for managers, team leaders and anyone who has to oversee and motivate others.
We examine key mechanisms that can be applied to any group and which make for effective support and supervision of both individuals and teams. Discover a mix of hard-skills and soft-skills ranging fromdefining your role and their role, establishing expectations
Setting boundaries
Earning respect
Creating a constructive and sharing atmosphere
Giving feedback
Dealing with conflicts and tensions
Underlying causes of poor performance
listening skills
Training Needs Analysis
We also look at giving support and supervision when working from home or blended working.
This course is available for your own organisation.
It can be delivered online via Zoom or Microsoft teams, or classroom style at your own premisies or in our Bath Street training rooms.
For a no-commitments chat, contact us on training@civicostraining.org or call us on 07415 652 522
Effective Support and Supervision of Staff .
"Great templates that I will adapt and use from now on.”
"Really good advice on how different types of people are motivated"
OUR VENUE
Robertson House, 152 Bath Street, Glasgow G2 4TB
Thursday, 14 March 2024
09.30 - 16.30
£146
If you would like to chat with us about a course before booking email us at training@civicostraining.org or call us on 07415 652 522
Public Relations and Communication
Civicos has thirty years experience of public relations and communication work and we are available to help your organisation to polish your image and get your message across.
Web Design and Social Media
Civicos can help you to write all of the 'copy' for your new website, and then build the actual site for you. We'll also help you to maintain your new site, and train your staff in its different functions, if needed.
Training Needs Analysis
FREE from Civicos: A Training Needs Analysis report for your organisation
Find out your staff training needs – and save £££s on cost. We will be delighted to perform a FREE, absolutely no-commitment Training Needs Analysis for your organisation.