Giving strong support and supervision to staff can make a world of difference to how they perform.This one-day course is suitable for managers, team leaders and anyone who has to oversee and motivate others. 


We examine key mechanisms that can be applied to any group and which make for effective support and supervision of both individuals and teams. Discover a mix of hard-skills and soft-skills ranging fromdefining your role and their role, establishing expectations

  • Setting boundaries

  • Earning respect

  • Creating a constructive and sharing atmosphere

  • Giving feedback

  • Dealing with conflicts and tensions

  • Underlying causes of poor performance

  • listening skills

  • Training Needs Analysis

We also look at giving support and supervision when working from home or blended working.



This course is available for your own organisation. 

It can be delivered online via Zoom or Microsoft teams, or classroom style at your own premisies or in our Bath Street training rooms.


For a no-commitments chat, contact us on training@civicostraining.org or call us on 07415 652 522


Effective Support and Supervision of Staff .

"Great templates that I will adapt and use from now on.”



"Really good advice on how different types of people are motivated"



OUR VENUE

Robertson House, 152 Bath Street, Glasgow G2 4TB

Thursday, 14 March 2024

09.30 - 16.30

£146

If you would like to chat with us about a course before booking email us at training@civicostraining.org or call us on 07415 652 522

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Training Needs Analysis

FREE from Civicos:  A Training Needs Analysis report for your organisation

Find out your staff training needs – and save £££s on cost. We will be delighted to perform a FREE, absolutely no-commitment Training Needs Analysis for your organisation.