Effective Support and Supervision of Staff-
Giving strong support and supervision to staff can make a world of difference to how they perform.This one-day course is suitable for managers, team leaders and anyone who has to oversee and motivate others. We examine key mechanisms that can be applied to any group and which make for effective support and supervision of both individuals and teams. Discover a mix of hard-skills and soft-skills ranging from
defining your role and their role, establishing expectations
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Setting boundaries
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Earning respect
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Creating a constructive and sharing atmosphere
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Giving feedback
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Dealing with conflicts and tensions
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Underlying causes of poor performance
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listening skills
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Training Needs Analysis

£146.00
9.30
“Good to know that we are on track with our formation of support and supervision. And good to receive guidance on how we can make it more effective”
152. Robertson House, Bath Street, Glasgow G2 4TB
If you would like to chat with us about a course before booking email us at training@civicostraining.org or call us on 0141 353 5644