Hi - if you are browsing our website in late July 2021, can you note that we are currently building our new programme, which is slightly delayed as we are waiting for confirmation of dates from our training venue, post Covid. So the dates posted here for this course are holding dates, so that we can get started on updating the web. 

All other information is correct, exept for the dates. If you are interested in the course, do get in touch and we'll let you know just as soon as we have the actual dates - john@civicostraining.org . Alternatively, please just check back to the site in early August, when things should be resolved and actual dates are in place. Thanks for your patience!

Giving strong support and supervision to staff can make a world of difference to how they perform.This one-day course is suitable for managers, team leaders and anyone who has to oversee and motivate others. 

We examine key mechanisms that can be applied to any group and which make for effective support and supervision of both individuals and teams. Discover a mix of hard-skills and soft-skills ranging fromdefining your role and their role, establishing expectations

  • Setting boundaries

  • Earning respect

  • Creating a constructive and sharing atmosphere

  • Giving feedback

  • Dealing with conflicts and tensions

  • Underlying causes of poor performance

  • listening skills

  • Training Needs Analysis

This course is available for your own organisation. 

It can be delivered online via Zoom or Microsoft teams, or classroom style at your own premisies or in our Bath Street training rooms.

For a no-commitments chat, contact us on training@civicostraining.org or call us on 07415 652 522

4. Effective Support and Supervision of Staff

"Great templates that I will adapt and use from now on.”

"Really good advice on hoow different types of people are motivated"


Robertson House, 152 Bath Street, Glasgow G2 4TB

Thursday, 3 April 2025

09.30 - 16.30


If you would like to chat with us about a course before booking email us at training@civicostraining.org or call us on 07415 652 522

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Public Relations and Communication

Civicos has thirty years experience of public relations and communication work and we are available to help your organisation to polish your  image and get your message across.

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Web Design and Social Media 

Civicos can help  you to write all of the 'copy' for your new website, and then build the actual site for you.  We'll also help you to maintain your new site, and train your staff in its different functions, if needed. 

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Training Needs Analysis

FREE from Civicos:  A Training Needs Analysis report for your organisation

Find out your staff training needs – and save £££s on cost. We will be delighted to perform a FREE, absolutely no-commitment Training Needs Analysis for your organisation.